Privacy policy

At TeeTalk AI, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://teetalkai.com) and when you interact with our products and services, including our AI-powered receptionist and course onboarding tools (collectively, the “Services”).

Please read this Privacy Policy carefully. By accessing or using our Services, you agree to the terms outlined below.

We collect the following types of information when you use TeeTalk AI:

• Course onboarding and lead forms: When you fill out a form, we may collect details such as your name, course name, email, phone number, role/title, location, and other business or booking-related information.
   
• Client communications: We may collect information shared with us through email, chat, or phone calls to support your account setup or service delivery.
   
• Payment and billing information (for subscribed clients): Processed securely through our integrated billing provider; TeeTalk AI does not store full credit card details.
   

When you visit our website, certain information may be automatically collected:

• IP address, browser type, device information, and access times
   
• Pages viewed and referring URLs
   
• Basic analytics and traffic metrics through trusted providers (e.g., Google Analytics)
   

When using TeeTalk AI’s call-handling or chatbot systems, we may process:

• Caller names and phone numbers
   
• Call recordings, transcriptions, or chat logs (as applicable)
   
• Booking and scheduling information captured on your behalf
   

This data is used only to power your AI receptionist’s functionality and to provide performance analytics and support.

We use collected information to:

• Provide and personalize the TeeTalk AI receptionist service
   
• Configure course-specific settings and call handling
   
• Send onboarding confirmations, updates, and support messages
   
• Improve our website, services, and AI accuracy
   
• Send marketing or promotional communications (you can opt out anytime)
   

We do not sell your personal or business data to third parties.

We may share limited information with:

• Service providers and technology partners that support our operations (e.g., hosting, analytics, payment processing)
   
• AI model providers (such as Retell AI, OpenAI, or Twilio) strictly for generating responses or processing communication on your behalf
   
• Law enforcement or regulators when required by law or to protect the rights and safety of our users
   

All vendors and processors are required to handle your data in compliance with applicable privacy laws and security standards.

We retain your information only as long as necessary to:

• Deliver our services to you
   
• Comply with legal obligations
   
• Resolve disputes or enforce agreements
   

Call logs and onboarding submissions are typically stored for up to 12 months unless otherwise required by your subscription or applicable law.

We use reasonable administrative, technical, and physical safeguards to protect your data.
While no method of transmission over the Internet is 100% secure, we continually monitor and update our practices to ensure maximum protection against unauthorized access or disclosure.

Depending on your location, you may have the right to:

• Access or request a copy of your personal data
   
• Request correction or deletion of your data
   
• Withdraw consent for certain data uses
   
• Opt out of promotional communications
   

To exercise these rights, please contact us at privacy@teetalkai.com.

Our website may link to third-party websites (such as booking platforms or partner systems). We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies separately.

TeeTalk AI’s services are intended for business use and are not directed to children under 13. We do not knowingly collect personal data from minors.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
The latest version will always be posted at https://teetalkai.com/privacy-policy with an updated effective date.

If you have any questions or concerns about this Privacy Policy or your data, please contact us:

TeeTalk AI
Email: Rolson@teetalkai.com
Website: https://teetalkai.com
Phone: (507) 440-0504